- The platform
Four systems. One operating layer for your business.
Our AI Voice Agent Services combine AI-powered call handling, SMS workflows, lead follow-up, and internal automation into one seamless system. This integrated approach ensures that every call captured—even at midnight—can be converted into a booked job, assigned to the right technician, and followed up with an automated SMS the next day, helping your business stay responsive and efficient around the clock.
- Service · 01
AI voice agents.
A custom-trained voice that answers on the first ring, speaks in your brand’s tone, and manages conversations from start to finish. Our AI Voice Agent Services can book appointments, qualify leads, escalate urgent requests, or schedule callbacks without sounding robotic or scripted. By delivering natural and consistent interactions, it helps businesses provide a better customer experience, capture more opportunities, and ensure that every caller receives prompt and professional assistance at any time of the day.
- Custom voice and tone trained on your brand brief
- Trained on your services, pricing, service area, and rules
- Symptom-based triage and escalation logic
- Hand-off to a human the moment it should
- Full transcript + summary written into your CRM
- Service · 02
AI Voice Agent Services & SMS Workflows
The follow-through your team doesn’t have time for. Our AI Voice Agent Services work alongside instant confirmations, pre-job reminders, post-job review requests, and re-engagement sequences to keep customers informed and engaged throughout their journey. Every message is written for your industry and tailored to your customers, ensuring clear, timely, and professional communication. This helps improve customer satisfaction, strengthen relationships, encourage repeat business, and ensure that no important follow-up opportunity is missed.
- Instant confirmation with ETA, tech name, or estimate
- Multi-touch follow-up sequences that end cleanly
- Photo intake and document collection over SMS
- Two-way conversation handed off to humans when needed
- Compliance-aware: TCPA, opt-out, retention
- Service · 03
Lead follow-up automation.
The lead that doesn’t book today might book next month — if anyone follows up. Nexus runs structured follow-up sequences across SMS and email, scoring intent and surfacing the leads worth a real call.
- Multi-channel sequences across SMS and email
- Intent scoring based on engagement and response
- Auto-pause when a lead books, opts out, or replies
- Clean weekly digest of leads worth a call
- A/B testing built in, no marketing seat required
- Service · 04
Internal workflow automation.
The unglamorous work that eats your team alive: intake-to-CRM, dispatch-to-tech, job-to-invoice. We connect the systems you already pay for so your people stop playing copy-paste.
- Two-way sync across CRM, dispatch, and accounting
- Auto-generated work orders, invoices, and follow-ups
- Vendor coordination and document handoff
- Internal SMS / Slack alerts for the moments that matter
- Built on your stack — no rip-and-replace
Built on the stack you already use.
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Three weeks to live.
No 6-month enterprise rollouts. We deploy lean, in your environment, with your team. You stay in revenue the whole time.
General
Week one with your team. Map every call type, pricing rule, and after-hours flow. Output: a deployment plan you can challenge line-by-line.